These terms and conditions are governed by the law in force in the State of Western Australia.
Fount of Life Sanctuary Inc. (FOLSI) may change or modify these terms and conditions at any time and you agree to be bound by these terms and conditions as changed or modified. Notice of any changes or modifications will be provided by publishing the revised terms and conditions on this website only and separate notification will not be given to you individually.
FOLSI uses images, videos and other marketing securities in its digital and print media. Any intellectual property rights in these materials belongs to FOLSI and must not be used or reproduced in any way without FOLSI’s express written consent.
FOLSI respects the privacy of its clients and will not use any images or video footage of clients unless they have consented to such use.
Use of this website is governed by these terms and conditions and the FOLSI’s Privacy Policy found on this website.
Information on this website is of a general nature. FOLSI has made reasonable endeavours to ensure that information on this website is accurate, reliable and complete. Due to business developments the information on this website may change from time to time. To ensure that you receive the most up to date information you should not rely on all statements or representations made on this website and should contact FOLSI as required. No warranty of any kind, implied, express or statutory, is made by FOLSI in relation to the accuracy, adequacy, reliability or completeness of the information and materials on this website and FOLSI expressly disclaims liability for errors or omissions in such information and materials.
If you have any questions, please contact us via info@folsi.org.au or phone (08) 6114 6174, Monday to Friday 8am-5pm, Western Australian time.
To the extent permitted by law, FOLSI will not be liable in any way for any loss or damage which may be suffered by you in relying on the statements and representations made on this website, or through use or access to this website, or FOLSI’s failure to provide this website. This site may be linked to other sites that are not maintained by FOLSI. FOLSI is not responsible for the content of those sites and does not accept responsibility for the use or reliance of material of any website which is referred to or accessed through our websites. The inclusion of any link to such sites does not imply endorsement by FOLSI of the sites.
All intellectual property and copyright in this website or any other marketing collateral (in print or digital form) is owned by FOLSI, unless otherwise stated.
You are permitted only to access and download the contents on the website pages temporarily and for the sole purpose of viewing the information for personal use. If you have downloaded any material from our website under a Creative Commons licence, then the material must only be used in accordance with the licence.
Except for the use outlined above, or as otherwise permitted under the Copyright Act 1968 (Cth) or other applicable laws and regulations, no information on this website may be permanently copied, reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed, stored, published, displayed or transmitted in any form, in whole or in part, by any process and you may not create derivative works from any part of this website or commercialise any information obtained from any part of this website without the specific written consent of FOLSI.
FOLSI is registered as a charity with the Australian Charities and Not for Profits Commission.
All pricing and transactions on this website are stated in Australian Dollars (AUD) and are secured connections.
By completing a donation you certify that: 1. you accept the Terms & Conditions and FOLSI’s Privacy Policy, 2. you understand you can cease communication, or access and change your personal information by calling (08) 6114 6174 or emailing info@folsi.org.au.
We only use your information to process your donations and communicate with you about our charitable objectives.
Donations by individuals can be made in the form of one-off donations, regular gifts or bequests. FOLSI will determine where the funds are directed within its services. If a donation is designated to a specific project, FOLSI will use reasonable endeavours to direct that donation to the designated project but is not obligated to comply with such requests. Donations of gifts in kind will also be directed as determined by FOLSI.
FOLSI can provide official receipts for approved donations of $2.00 or more. Donors providing single gifts receive a receipt for each donation and regular gifts receive an annual receipt, unless otherwise requested. FOLSI accepts anonymous donations but is unable to issue a tax-deductible receipt to the donor in such circumstances.
This website is enabled for online donations using a secure donation server. However, despite the security on the website, you should be aware that there are risks in transferring information across the Internet.
We record on our fundraising database the donor's name, address, email, telephone, and amount donated. Our fundraising database is protected by secure user IDs and passwords, to help protect it from misuse, unauthorised access, modification or disclosure. For more details on the collection and use of donor data, please see FOLSI’s Privacy Policy.
To cancel recurring donations, notification is required at least 14 business days prior to the next scheduled payment date to effect any cancellation.
In line with the Fundraising Institute Australia code we will not accept a donation where:
FOLSI cannot accept funds raised in a way that is contrary to our values or may be seen to compromise or contradict the work FOLSI does. As a general rule FOLSI will NOT enter into a fundraising agreement or accept donations from individuals, groups or corporations (as cash, pro-bono or gifts in kind) that are involved in activities that are incompatible with the objects of our cause, including the following:
Feedback or complaints can be provided via email to info@folsi.org.au
This Privacy Policy provides information on how Fount of Life Sanctuary Inc. (FOLSI) manages personal information collected; including personal information collected through their website.
FOLSI realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
FOLSI will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.
Personal information may need to be disclosed to external service providers engaged by FOLSI in order for those service providers to fulfil their service obligations to the firm. For example: IT service providers who assist in managing FOLSI’s servers and networks may need to access client data in order to maintain the servers and networks;
Where personal information is disclosed to an external party, FOLSI will take steps to ensure that the external party treats such information confidentially and in accordance with the federal Privacy Act 1988.
If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to FOLSI seminars or events, which may be of interest to you. However, you may at any time opt out of receiving such materials by emailing us at info@folsi.org.au or simply ‘unsubscribing’ from our email list via the link at the bottom of the email we have sent. If you do send us a request to have your details removed, we will remove your contact details from our distribution lists.
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please let us know and in most cases, we will use all reasonable efforts to update the information.
FOLSI is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.
Queries relating to the Privacy Policy, or any problems or complaints may be sent in writing to FOLSI at info@folsi.org.au
Due to the nature of charity donations, refunds are given at the discretion of our management. To seek a donation refund you must contact FOLSI within 14 days of receipt by email at info@folsi.org.au.
Any donation, purchase or other transactions made through the website by a user inserting that user’s credit card details is final and not disputable. Where there has been an unauthorised use of a user’s credit card, and the unauthorised nature of that use is proved on the balance of probabilities, then the donation may be considered for refund.
FOLSI thoroughly considers all requests for a refund and will ensure that genuine errors are corrected, however we are under no obligation to give refunds and the decisions on refunds will be at FOLSI’s discretion. If you would like to request a refund please provide details of how you made the donation, the amount, the date and the circumstances justifying your request.
If a donation is refunded, the associated tax receipt is no longer valid and should be securely destroyed. Please note it is your responsibility to submit correct receipts to the ATO (Australia Taxation Office).
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits. If you are not satisfied with your product or would like a different size, we are happy to exchange it for a new one or refund your purchase price. This is in addition to your rights under Australian Consumer Law. Please contact us via email at info@folsi.org.au to arrange a refund/exchange